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Online sales made from our website - online store - Dalmarshop are subject to these particular conditions, which prevail over any other general provisions. Any purchase made by our customers implies full and unreserved acceptance of these conditions of sale.

 

Orders

 

Orders placed on our website are considered firm from the moment of online validation by the buyer. The buyer declares to know and accept the general conditions of sale by confirming his order online.

 

 Prices, Currency, VAT, Tariffs

 

The prices listed on this website according to the desired selection are expressed in Euro (€) British Pound (£) US Dollar ($). The sale price of the products are those in force at the time of placing the order or purchase,and are net prices at which VAT will be included and the corresponding rate will be applied - 5%, 20% - depending on the item. In the case of the amounts of transport expenses that correspond according to the destination, 20% will be applied. Dalmarshop reserves the right to modify the product rates without prior notice. The update of rates and items in the online store is done every 24 hours

The tariffs, customs clearance, costs and local taxes of countries or communities will be paid at destination on behalf of the client, according to the local legislation of each area if any.

 

Shipping

 

For the calculation of the transport cost, several parameters are taken into account, such as the measurements and the weight of the package depending on the selected items. It is also possible that  purchases of several items can be sent in one or more procedures.

The shipping price information will appear when the selection of the items is finished and you will be offered different options of both Curriers and transit times and you will select the one that interests you most.

Delivery times may be altered at specific times such as Black Friday and Christmas due to the saturation of the distribution of agencies and there may be higher traffic delays indicated by the carrier. When your order is dispatched we will send you an email - check the spam folder - to inform you that your order is in transit and the tracking data.

 

Deliveries and Returns

 

The delivery of the products is considered made when they are received by  the customer. Together with the products, the corresponding delivery note or invoice will be delivered with the description of the products purchased, being able to be sent to the e-mail provided by the client, as well as information on the right of withdrawal indicated below.

It is the responsibility of the client to verify the adequacy of the products served with respect to the order placed. Any claim regarding the nature or specifications of the products must be made within a maximum of twenty-four hours after delivery.

 

Very important, verify at the time of delivery that the package has no bumps or breakages, even check the condition of the item, for any anomaly, write it down and reflect it on the delivery receipt presented by the deliveryman and before his signature and in the case that the package is not in condition, reject it.

In case of breakage or damage during shipment, you have 24 hours to report the incident. You must attach the following photographs:

1-Photo of the outside of the box. 2-Photo of the courier service label. 3-Photo of the inside of the box with the products and protectors. 4-Photo of the damaged or broken product. 5-Photo or copy of the packing list.

If you do not provide all the information mentioned above, we will not be able to handle any claim.

 

Within fourteen days, the purchase made may also be withdrawn. However, for such withdrawal to be effective, it will be necessary, that within said period, items / products purchased without using or having started them be returned to Dalmarshop and with their seals and closures totally intact and in perfect state of preservation, so such as boxes or wrappings properly packaged and protected so that they do not suffer any damage. The exercise of this right of withdrawal, will only entitle the refund of the amount of the corresponding articles / products, but the return costs will always and always be borne by the buyer. To make your return, you must send an e-mail to the following address info@dalmarshop.com and indicate to which address  the items will be returned. Sales operations will be understood as carried out in  Chester (United Kingdom)

 

 Guarantee

Products sold are subject to the warranty or quality conditions of their respective manufacturers. Generally the warranty extends to two years for non-perishable items, referring only to manufacturing defects. The expedition to the nearest corresponding technical service or must be carried out with paid postage and the item must arrive perfectly packed with all its components. We deny all responsibility for damages that may result from misuse of the items or products. The guarantee is not applicable in the following cases: 1- If the instructions have not been followed correctly. 2- If the item has been tampered with. 3- If you have suffered damage due to improper use. 4- If the defects have arisen as a result of power supply failures.

 

Legal Advice

For any questions or queries, you can contact us through the contact page of our online store

Access to this website implies the express acceptance of the User to these General Conditions of Use, which may be modified or replaced by the owner at any time and without prior notice.

The Company that owns the Dalmarshop online store will take all measures at its disposal to prevent any type of conduct contrary to International Law and will cooperate with the Authorities competent in the identification of the subjects responsible for the actions that may involve violations of the laws applicable to this website.

 Intellectual and Industrial Property.

The contents, documentation, images, graphics and design that make up this website are owned by the Company or, where appropriate, assigned with the corresponding permits and authorizations, and are duly protected in accordance with international regulations on Intellectual and Industrial Property.

The User undertakes to use the contents diligently and correctly, in accordance with the law, morality and public order. The Company authorizes the User to view the information contained in this Portal, as well as to make private reproductions (simple download and storage activity in their computer systems), provided that the elements are intended for personal use only.

The User is not authorized to proceed with the distribution, modification, assignment or public communication of the information contained in this website in any form and whatever its purpose.

 In this sense, the Company reserves the exercise of the appropriate legal actions in defense of its rights.

Links

Connections and links to third-party websites or websites that may have been established on this website have been established only as a utility for the User. The Company is not, in any case, responsible for them or their content.

To make links to the website www.dalmarshop.com, the express and written authorisation of the owner of the website will be required.

The links made to the website of www.dalmarshop.com must be made, in any case, to the home of the website and in a new window, the links made through the use of frames or any other means that violate the rights are expressly prohibited and interests of the Company.

Data Protection. Privacy Policy.

The Company informs the users of the website www.dalmarshop.com that in the treatment of its automated files of personal data, it acts in accordance with the provisions of Organic Law 15/1999, of December 13, on Protection of Personal Data (LOPD) and its development regulations, being the exclusive purpose of such treatment the management of commercial and / or contractual relationships with suppliers, customers and potential customers, as well as the sending of information about their products and services , not transferring said data to third companies or entities.

The Company also has all the security measures required by the R.D. 994/1999, in order to guarantee absolute confidentiality in the storage and processing of personal data, as well as to prevent access by unauthorized third parties. It guarantees the exercise, at any time and for free, of the rights of access, rectification, cancellation and opposition to the processing of personal data in accordance with the LOPD, by sending an email to the person responsible for the file with the subject “Data Processing Personal ”to info@dalmarshop.com,

Responsibility.

The Company is not responsible for damages caused to Users' computer systems for reasons beyond their control, nor for those caused by the existence of computer viruses on the Internet.

Jurisdiction.

In case of controversy or conflict that may arise from the interpretation or compliance with this Legal Notice, they will be resolved before the Courts and Courts of Chester (United Kingdom)

JZG Investment Limited

Unit 9, Moorcroft Mews.High street

Saltney Chester

CH4 8SH

United Kingdom

Company Number: 10457900

Dalmarshop & JZG Investment Limited. All rights reserved

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